Tasks — Support

Last updated: June 19, 2026

Need help with Tasks? You're in the right place. Tasks is a simple, private to-do and reminders app for iPhone and iPad. Below are answers to common questions — if you don't find what you need, just email us.

Contact

The fastest way to get help is to email us directly. We read every message.

When reporting a problem, it helps to include your device model and iOS version, and a short description of what you expected versus what happened.

Frequently Asked Questions

How do reminders work?

You can be reminded by time or by place. For location reminders, the app needs Location permission so it can alert you when you arrive at or leave a place. For all reminders, make sure Notifications are enabled for Tasks in iOS Settings → Notifications.

Why aren't my notifications appearing?

Open iOS Settings → Notifications → Tasks and confirm notifications are allowed. Also check that Focus / Do Not Disturb isn't silencing them, and that the reminder time and date on the task are correct.

How do I sync across my devices?

Tasks syncs through your own private iCloud account. Make sure you're signed in to the same Apple ID on each device and that iCloud sync is enabled in the app. iCloud sync is a Tasks Pro feature.

How do calendar events show up in my list?

When you connect your calendar, your existing events appear alongside your tasks in the main list. The app uses read-only calendar access and never modifies your calendar.

Tasks Pro, Purchases & Subscriptions

Tasks Pro unlocks advanced features such as custom recurrence, location reminders, checklists, attachments, tags, calendar integration, iCloud sync, and additional widgets, sounds, and styles. Purchases and subscriptions are handled entirely by Apple.

To manage or cancel a subscription, or request a refund, open the App Store subscription settings on your device (Settings → your name → Subscriptions). Refunds are processed by Apple at reportaproblem.apple.com.

Privacy

Your data stays on your device or in your private iCloud account. We don't collect, sell, or share it. See our Privacy Policy for details.